M & M Pest Control

I had a concern and a pest problem and messaged MMPC at 1 am in the hopes to identify a bug that I had found. Timothy has kept in contact with me for several days, giving me advice and encouragement to fix my problem. He has been tremendously helpful. Great company and amazingly kind and helpful staff.

He was super nice and helpful. Had some post-treatment suggestions to help prevent a resurgence. The treatment went quickly and, in my case, didn't really have any lingering chemical smells (I had opted for a cat-safe treatment so ymmv).

Very impressed with the level of promptness and professionalism this company exhibited. I used their pest identification service around 11pm at night upon finding a suspicious insect in my bed. Ami responded almost immediately (despite the late hour) with a very thorough and friendly email, allowing me to sleep with peace of mind that night. Highly recommend!

Timothy has been amazing! I've been sending him pictures of bugs I have found in the house. He's been able to identify them and so far, no bed bugs. He is quick to respond, and so helpful. Thank You for this amazing service to give me peace of mind.

Tim was extremely helpful in explains bed bugs to me. He discussed how they move and transfer to areas. He explained which treatments work best, and was so knowledgeable. He spent time explaining things and calmed my nerves. I really appreciated his advice and help.

A big shout-out to Timothy Wong of MMPC. I sent him a photo at 11:30 at night asking if the bug in the photo was a bedbug. He identified it as a "click beetle" immediately. In short, this company cares to provide such a quick response. I don't even live in the United States - I'm in Toronto Canada. I assure you, if I ever needed help with pest control this would be the number 1 company that I would call. Thanks Timothy and thanks MMPC!

Incredibly helpful. I was concerned that I may have bedbugs and (even though I sent the photos in shortly before midnight), Timothy was incredibly responsive and almost immediately reached out for additional photos and directions on what he needed to confirm. Thankfully it was a different bug issue that I can treat at home, but I am incredibly grateful for how patient and responsive he was without even a home inspection. Will definitely reach out to them if I'm in need of extermination services in the future.

I sent a photo to this company to help me identify a bug in my home. I couldn't believe it! 11:30 at night and I got a response immediately from Timothy Wong describing what the beetle was and that it was harmless. He made no money from this call and in fact, I live in Toronto, Canada. He still took the time to write me and welcomed me to write anytime i had a concern. You folks in New York are so lucky to have this company in your city. I would use them in a snap.

Hired them for an elderly relative a couple years ago and they effectively and professionally eliminated the problem. Called again recently with a photo of some bugs we found in the same house and they responded quickly to tell me, to my relief, they were NOT bedbugs and not of any concern. I would NOT need their services. I was grateful for their honesty and immediate response.

I can not express enough how amazing MMPC is. I know for a fact that there is no other extermination company that comes close to the level of service, professionalism, knowledge, and ability to take the time to go above and beyond. They will provide comprehensive services such as analysis of whatever creature you are dealing with in order to ensure that they are able to quickly and effectively eradicate it.

On top of excellent service, the Director even reached out to me personally and offered a ton of extremely valuable advice on the many other issues that can come from having an infestation problem in your apartment. Hire them, you will not regret it.

MMPC was the white knight for us in terms of combating pests. They came in quickly, did their job with precision, and had a smile on their face. This time around Doug came over and walked us through what he was working on and why that process was necessary, making it easier to understand and was helpful especially on what to do to prevent future infestation.

I hope I never get to have to call them again because that means we're having a pest problem, but I know who to call in an heartbeat when I actually do have an issue. Thank you Doug, and thank you MMPC!

So appreciate for MMPC during such a stressful time! Had some bites at night and wanted to get my apartment looked at immediately to see what was happening. Reached out to MMPC and had a same day inspection, which confirmed that I had bed bugs. Had to go with a different company for extermination at my landlords request, but appreciate everything MMPC did. Highly recommend!

I have been using MMPC for occasional pest issues since 2015, after a neighbor recommended their services to me. MMPC customer service & service providers have always been professional & knowledgable in addressing my needs. Recently, I saw a small rodent in my apartment & had them perform a professional proofing/sealing of the apartment - scheduling the initial inspection & subsequent proofing appointment was a breeze. Derval & Manny came to do the proofing.

They both took their time, thoroughly sealing all possible entry points and answering any questions I had during the process. No rodent sightings since! I will continue to use MMPC & would recommend them to anyone looking for help!

MMPC is truly one of the best companies I've ever worked with in any industry. They are expensive but it is absolutely worth it. We had a nightmare bedbug + roach scenario in our new apartment (we also had a two month old and I was on the verge of a total breakdown) and they were so gracious and helpful, from the amazing customer service team who answered every question and looked at every bug picture for months and continuously reassured us, to the inspectors (shoutout to Herbie who was awesome), to the techs (especially Manny who was so wonderful, punctual, and detail oriented). We are currently bug free and couldn't be happier and we'll be continuing to use them for periodic bug treatments as needed. They are the best!

I was concerned about having a pest infestations and contacted MMPC. I was fortunate enough to speak with Ami, who was extremely helpful. She went out of her way to Google information for me and was very patient and kind. She even answered more of my questions via email. I also had the opportunity to speak with Jonathan, who was very patient and helpful as well.

I would highly recommend MMPC to anyone concerned about a pest infestation. The staff is very knowledgeable and takes the time to explain everything! Amazing customer service!

Alberto was my service provider. He was kind, arrived early and proceeded to do a very thorough job of showing me (to my horror) all the entry points for bugs and rodents alike. He treated my apartment with everything he had and compiled a report to send to my landlord to fix the holes of a cheap contracting job. I wish a regular person didn't have to be trained in pest control to live in NYC but here we are - now I know what to check for when I move again.

The usual process of extinguishing bugs are you report it to your management company and they send the maintenance guy to spray Raid all over the place. I can't do that, so I hired MMPC, with my own money, to do the job right.

Carlos from MMPC helped us review our situation. He was prompt, worked efficiently and was a super nice guy! The little vermin have no chance, can't wait until they are caught with all the traps that were set up.

Allen was an excellent, thorough technician who was very polite and professional. He explained everything he was going to do as part of the inspection and first treatment. He also made some good suggestions about what we could do to follow up with patching a few gaps between heat riser and bathroom floor. Service from MMPC has been excellent, from the first email through today. I will certainly stay with them for the future.

I contacted the pest ID center on a weeknight and was answered within the hour! Very professional and knowledgeable. They helped put my mind at ease as they were able to identify the bug I saw in my house. A super friendly and helpful company that I'll be using the future.

Our company hired MMPC to help us deal with a bug problem and we couldn't be happier with the outcome. Mohamed showed up right on time for regularly scheduled visits and was very polite, and even tried as hard as possible not to interrupt business while he was working. In a short time, our bug issue was completely resolved and we never see bugs anymore. We highly recommend MMPC for the excellent work that their staff does!

Mohamed is great - always on time and friendly. He's very thorough and makes sure every inch of your apartment is secure from pests!

It was toward the end of the season and we still had a mosquito problem. They came and cured our mosquito issue with follow up calls to make sure the job was done right (which it was). Price was reasonable. Highly recommend.

Rip off, capital R. Expensive, ineffective and no guarantee. They treated my house for roaches. It didn't work. Then when I called back they tried to rip me off for another almost $1000.00 saying that roaches were coming in along my pipes and they wanted to seal up the house. Everyone knows roaches are brought into a home and don't come in along pipes.

Everyone also knows you can never seal up a house completely unless your spray foam insulate it when its being built. Bogus company. Got someone else. Who got rid of them and guaranteed their work. Beware. Profit mongers

Mohammed comes over every month and helps spray the apartment. Our building is kind of old but we hardly ever have any problems. He's awesome, always asks if we have any issues and always resolves them for us. Thanks!

This company solved our problem in 2 visits. Alberto was kind and thorough. 100% recommend

Have contacted MMPC on and off for over 6 years any time something comes up. They have been INCREDIBLY helpful. So grateful for Tim's responsiveness. Will always use MMPC in the future!

After several bites one night, I reached out to MMPC over Yelp on a Sunday evening I received a response within hours. Timothy was very understanding and supportive of my situation. The following day, I scheduled an inspection and within hours there was someone here. Herby and the beautiful dog were nothing but lovely. Herby was polite and respectful and explained the process entirely.

No bed bugs found. A few days later, I spotted a bed bug on my sheets. I immediately reached out to Herby and Timothy. Both were responsive with hours. I didn't get charged for the reinspection. Jason and Bengy, the dog, were also polite. We identified the infected room. And in less than 2 hrs, the exterminator came. Ken was also polite, and was patient with all my questions.

Even offereed to spray a bit extra on the sofa. Bottom line --- sure, it's expensive. But the service is exceptional. And for anyone who has dealt with bed bugs before, understand that this emotionally draining. Perhaps, during the first inspection, the dog didn't pick up the scent because i had sprayed pesticide. So don't spray anything until you seek professional advice. Hoping after the 2nd treatment, this is all done.

Junior from MMPC was on time, courteous, and a pleasure to work with. He was very knowledgeable in regards to rodent problem I had, and keeping my pets safe. I never knew mice can get thorough such smalls spaces. I am thankful for your service. MMPC is not cheap, you get what you pay for. In my case rest. L Reese

Thank you! I was having such a rough night after discovering a possible bed bug. I am so grateful for being able to talk to a representative on the phone after what would be regular business hours for most companies. The consultant was very reassuring and knowledgeabe, and based on the pictures I sent was able to advise that I probably didn't have bed bugs.

Given my paranoia I still scheduled a visit, and was ablw to get an appointment for the next day. Jason came exactly on time and even called me ten minutes beforehand to check in. When they arrived he reiterated to me the process him and the dog would go through. The whole experience was excellent from end to end.