Batzner Pest Management

I really don't like bugs. They make sure we don't have any. they're great, reliable and responsive.

Crapshoot service with a smile. They've taken what was a great company and sacrificed quality of service for volume to meet profit margins set by their new owners.

Critical: Quality My apartment manager had my neighbors apartment and mine sprayed for bed bugs three days ago. As of today, I have half a dozen new bites, my wife has 4, and my daughter has 3. The exterminator agreed that the bed bugs aren't actually in my home, but in the wall between our apartments. Still could have done something better, I think. Service: Bed bug extermination

Used Batzner for mice in the home. The guy came out, set two or three poison boxes out and went outside to fill holes with steel wool and then left. After I went outside to check I noticed that there were plenty of holes that he didn't fill. Called back and it took two weeks for him to come back. Mice were seemingly gone for a few weeks and now they're back and of course the warranty has already expired.

I retained Batzner to assist with carpenter ants outside. Two days before my scheduled appointment, I discovered a ground wasp nest on my property and thought, "Great! I have Batzner coming in two days." On the date of my appointment, the tech arrived and spent less than 5 minutes assessing and treating the carpenter ant situation (for $275). I asked about the wasps.

He said he could spray for them, but it looked like since the nest was exposed, it would take care of itself on its own. And if not, that I had 60 days to call and have the company come back and treat the nest. When I called to schedule that follow-up (the wasps are still quite active), they told me that no, in fact my initial $275 only covers the ants.

No other pests. If I wanted to spray for the wasps, it would be another $275, or apply for their annual plan, which is an initial fee +$40 per month (or $480). So despite what the technician told me, my $275 for 5 minutes of work was apparently not enough to also spray for wasps.

I've had 2 interactions with Batzner in the past 2 years. They were hired by my landlords to take care of the absolutely crazy pest problem we have. You see, I am terrified of 8-legged arachnids. They know this, so they plot various attacks in an attempt to drive me out of the house (it's a duplex). Most recently, 3 such evil spawns that were - legit - larger than my husband's hand bombarded the front door while I was outside with my dog, thus preventing me from entering.

Thank goodness my husband was home to execute the intruders. In addition to the Jurassic Park sized arachnids, I have house centipedes the size of a mouse zooming around. Now, I have an agreement with these dudes: they can survive and eat the arachnids as long as they remain in the basement. Breaking this agreement generally does not fare well for them.

Do you know what it's like to be laying peacefully on the carpet watching a movie, and a "cockamouse" comes running out of nowhere at 90 mph and brushes your hand?! It's seriously yucky. Batzner to the rescue! They showed up within a couple days of calling. They treat all around the outside and inside the house, wherever you would like. The service techs they have sent out have been very friendly, funny, and my dog likes them (that's always a good sign).

The treatments we've experienced lasted 8-10 months. Because I didn't hire them, I am unsure of the rates (hence, 4 stars). As long as they can effectively keep the nasties away, they are good with me!

We used Batzner for a while to handle ants and bugs. They did a good job so far. This year we had problems with mice in our walls/ceiling and ask them to take care of it since contractors were tearing the walls and ceiling out to get rid of what the mice left inside. A tech came out, checked the outside, found to holes where the mice might have gotten in and sealed them with steel mesh and laid some bait in the basement.

We talked about the fact that the contractors are opening the walls in 1 week and came to the conclusion that in 1 week with no way to go to get food and water and hot weather the mouse should be dead and we can open up the walls and ceiling. He handed me a mousetrap to put in the ceiling (mind you, he did not) and left. A week later we opened up the walls and found around 5 living mice plus one dead one (trap). Calling them for help resulted in a lecture that the service is a 3 months process (I was not fully aware of that) and that they cannot help me now with my problem ("we don't come out and catch mice").

We caught them ourselves, killed them and found 2 more openings at the lower part of the wall facing outwards. That was presumably where the got in and out to stay alive. I called them, the tec came out again a week later, disputed the fact that mice came through those holes (no marks), disputed that we talked about mice probably being dead after 1 week of no food and water, laid more bait and left.

Later we found a bag of mice bait lying around openly in our basement in a bag. We have 2 young kids (3yo and 8yo) which he new. I lost any confidence they can handle a task professionally and will contract a different service.

Jason is very thorough, experienced and knowledgeable. Additionally, we learned much about how to better protect our home including adding more caulk and sealing up other small holes. We stay with Batzner because of the quality of the service we get.

We've had wonderful service in the past. This year, we've made 3 or more phone calls and cannot even get a return call. Very disappointed, I've recommended them to friends before, I will not be doing that anymore.

Jamie my Batzner specialist was extremely helpful and well knowleged on all services being performed. He gave me ways to also help combat the problem as in trimming a couple of trees back and moving some plants away from the house. Thanks again for the help.

Great service. Always arrive on time and call beforehand to let us know they are on their way

Today, Monday the 9th of Dec. I left a message with the gal answering the phone at Batzner that a manager had to call me, as I have a few concerns/questions. No one called me back. I signed up for the service about two and a half weeks ago. I have spoken with 2 different gals by phone and the friendly service person who came to my house (twice). Each one gave me different information as to how long the process is and what happens to the dead mice.

And I have more questions.such as how can a MOUSE carry an partially eaten apple from the kitchen counter to a cable opening in the living room. By the way, I was told by the technician that I have a mouse problem. The gal on the phone today said I had used up my 2 home visits that come with the initial enrollment fee of 250 dollars. I told her I may need to file a dispute with my credit card company. My dog continues to bark at the stove and at the dishwasher during the night. I didn't know what I was getting into. Batzner's customer service needs to improve!

I am very happy with my rep. Willing to go the extra mile to get the job done right

I've had Batzner service for years. It is a little pricey but they usually do a good job of placing bait stations and checking them. Some technicians are better than others. Today the person that came seemed to be in a hurry and I feel he didn't do a good job. He had never been to my house before and didn't go in the crawl space at all.

He sprayed a large fake spider that I have on my back screen door. The spray dripped down the screen on the door. When he was leaving I said, "you sprayed a fake bug!" He said I could clean it up with paper towel but be sure to throw it out because it's poison. I thought he should have cleaned it up. And also known it wasn't a real bug.

Batzner provides very courteous, professional, and insect controlling service for my home and businesses. I have used Batzner for nearly 30 years.

Absolutely love Batzner Pest Control. Every visit from their knowledgeable employees has been worth it. The specialist has always been thorough and helpful in finding ways to keep those little mice out of our home. They give you their knowledge of what things to try and also set up traps for you if you desire (several options). They also offer sprays for spiders, etc. and are protective of any fruit trees you may have or other sensitive areas in your yard if you want weed control, etc. I love that I don't have to touch anything! THANK YOU BATZNER!

Today we had our monthly service & the tech had a BAD attitude like he hated his job he was short when you ask questions in our service was at the Sheraton Milwaukee Brookfield one good thing about pest control companies it's a lot to choose from

Batzner is extremely easy to schedule with and I have always had the same service specialist. Jason K. provides excellent service and he is always on time. He asks if I have seen anything since the last spray and always assures me that if I see pests between sprays he can come out again, all I need to do is call. He is always courteous in my home and I often recommend Batzner to friends because my experience and Jason's great customer service.

Today I stopped by at my parent's house for concern of a pest problem they had called batzner Pest Management back on September 18th the company sprayed for bugs which in Elm Grove there are literally thousands of these bugs flying around called stink bugs. As I arrive today they have them inside their house my mother at age 75 was told that batzner guaranteed to get rid of these bugs they misled my parents on what they call a reduction for these bugs to invade their house they paid for a service of nearly $170 and not guaranteeing to resolve the problem I called the office today and they told me literally tough luck thanks for your 170 dollars. I advise anyone with elderly parents to get a service in writing before paying out $170 I feel they got scammed and the local news media should investigate

Tim has been working with us here for 2 years and has gone above and beyond to make sure we never have a problem. We trust him as you would a friend to watch over your house. Truly a step beyond when it comes to customer service and satisfaction.

I live in the country and noticed scratching in my basement walls. I called Batzner and have used the service for two years. My mice problem is no longer a problem. Jim T. provides exceptional service for refilling my feeding stations and placing rodent rocks around my home. Great service and reasonably priced at $35.00 per month. Great job!

Was a Customer for almost 2 years. I noticed an increase of insects around my home and contacted the company to ask when they last treated. They gave me the dates and times but after a review of security footage there was no Batzner. Dishonest company. Beware.

When we purchased our home we had a couple of problems, however, with the service Batzner provided we no longer have those issues. Very happy with their customer service. Would definitely recommend this company.

Paid for nothing. Pest problem identified but no solution. Disappointing. Hardly an expert experience.

We used them for about a year and a half. The service was pretty good at first. It had been to long between services so i called and they gave me a date for service. Nobody showed up so i called and they told me i had the wrong date, i wrote it down while one the phone with them. I was having my main floor done so i told my wife to take the dog and kid away during the service. I'm 100 percent positive my date was correct.

I canceled and they did offer me a gift card. I wasn't looking for anything free so i declined, i only wanted the service i was paying for. I will say it was nice to offer the gift card though.

Very pleased with the scheduling, promptness and expertise of staff.our pest problems are under control!mary c

Tom Krenz who schedules appointments has been rude on multiple occasions. He is a terrible communicator and has no idea when his exterminators will show up.

Outstanding experience. Needed same day service for my elderly parents for a significant hornet problem. Deb took my call. She made it happen and sent Jon to finish the job above and beyond expectations. Not only are the hornets gone, but Jon was willing to share his infinite wisdom with two 80 plus year old folks who felt like they had a new friend. Kudos! I will never call anyone else.

They charged my 86 year old mother $200 to get rid of some ground bees. I could have done it for $8. Just ripping off the old people.

We hired Batzner to take care of a mouse problem we had in our basement and an ant problem. We had their services for over a year, within that time we had no less mice, in fact we may have had more mice, and the ant problem, while it seemed to lessen after I had to call numerous times for retreatment, now 6 months after I cancelled the service the ants are back in the same place as before, which means they were never fully gone.

After well over a year of monthly payments for this service we are still in the same boat as if we had never hired Batzner at all. And not to mention one time the tech was over to refill the mice bait and found a dead mouse next to the bait, so I assumed he would take care of the dead one, after he left I saw he did not remove the mouse.