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By practicing customer loyalty and providing quality service, the Jody Millard Pest Control team experienced significant growth within its first five years in business, moving from a home office to two other locations. The company currently operates at 1906 Hamill Road in Hixson, Tennessee and services Chattanooga, Hixson, Soddy Daisy, and nearby areas. The acquisition allows Northwest to extend its footprint into Tennessee and for Jody Millard Pest Control to continue operating as a division of Northwest Exterminating.
Services
NorPest Green was exclusively designed to get rid of pests while maintaining the lowest environmental impact possible. We know how important protecting the health of your family (pets included!) and the environment is.now you can do both with our environmentally friendly pest control solution. And it's just as effective as traditional pest control. It's pest control the way nature intended.
For Expert & Effective Mosquito Control in Chattanooga, Tennessee. Our Green Mosquito Control program consists of monthly treatments during peak mosquito season, March through October, and is guaranteed to reduce the number of mosquitoes in your yard and around your home without harsh chemicals. Our licensed technicians use products derived from flowers and bacteria and apply them only to areas needed, reducing adult mosquito populations as well as mosquito larvae.Mosquitoes are small, biting flies with slender bodies and long beaks used to penetrate the skin.
Think you may have bed bugs? We're here to help. Northwest has a dedicated team of experts that specialize in the treatment of bed bugs. Since every case is unique, contact us today for more information. Our highly-trained representatives will perform an in-depth inspection of your home, identify areas of infestation, and then provide you with a treatment plan that will work to eliminate bed bugs from your home and prevent them from coming back. Bed Bugs are becoming more and more prevalent in the media with infestations increasing throughout the country.
Fire Ant Control is a great addition to our Green Pest Control Service. Since Fire Ant bites are not only painful and can pose a serious health risk to your family and pets, our service is fast and effective, eliminating fire ant colonies within 72 hours, above and underground. Fire ants can vary in size but can usually be distinguished from other ants by their reddish color along with their nests in the form of mounds in your yard. Fire ants are extremely aggressive and will sting repeatedly if threatened.
Reviews (10)
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Gail Frailey
May 27, 2022
This company did the 'seller's' obligatory inspection prior to our purchasing the house inspected. When we finally got a copy of the inspection report, one of the pages included showed a diagram of the house inspected and little notations of where signs of termite infestation were found. That was nice, but the address on that diagram was for another house and address! Requested the corrected diagram and it's been a full month and no joy. Very unprofessional. I wouldn't use a company who falsifies their reports-would you?
Scott Harbaugh
Jan 12, 2022
Service is very thorough and complete. Technician doesn't waste time - gets to appointment on time and gets job done efficiently. Service: General pest inspection
Kristin Darr
Dec 27, 2021
Paid $117.00 monthly fee for 3 months to have to go behind them and sweep away spider webs around the outside of my home. Recently bought a do it yourself bug spray from Lowes for less than $15 used it 2 months ago and have yet to see a return of spider webs. I would NEVER use them again and for the price they charge for a monthly spray I would NEVER recommend them to anyone either.
C. Hinson
Dec 24, 2021
My experience with this company was great! Everything was smooth and easy. They took care of my house just a couple of days after I called. Rabbit was punctual, professional, and friendly. I can't say enough good things about these guys! 100% recommend
Alayna Best
Dec 22, 2021
Matt has been so helpful and encouraging! Ever since I found bed bugs in my home, it has felt all-consuming, like I couldn't escape them and I couldn't even find them to attempt to get rid of them. Matt was incredibly thorough, informative, and encouraging. not to mention I slept soundly (with no bites!) for the first time in weeks, after just one treatment. Northwest had the best pricing, great availability on short-notice, and top-notch service.

My inspection was free, and all follow-up visits are included in the treatment cost, which was already much more affordable than some big-name companies had quoted me. I'll never go back to the other guys.
Leah Walker
Sep 15, 2021
We have had a TERRIBLE experience with this company from the start. My husband met with the sales agent who sold us on the premier plan - treating fleas/mosquitos/ticks. We were told by our neighbors ticks were an issue so this was important to us for our dog. We signed the contract, paid the install fee $449.yikes, and committed to $109 a month to maintain the other services.

After a week of signing the contract, I called the company because no one had called me to schedule. They called me back on a Friday at 4:13pm. Unfortunately, I missed the call and called back Monday morning. The rep informed me that our area service man had already completed his route for the day and we could get on the schedule in tow weeks. what?!

I said this is a joke since we had signed the contract and it took me calling to schedule. I said I wasn't happy with that and could she help with a solution - she stated thats why she called friday - to get us on. Okay, 45 min before closing? Skip ahead to two weeks later our rep came out. He refused to preform the flea and tick treatment saying we didn't need it because we didnt have enough growth. Huh? the sales agent sold us on that service!

He was here maybe 11 whole minutes and gone. I called the office a couple days later explaining what happened, and that we were infested with ants after service. They said they couldn't get anyone out for a week! Again, I said that really is not good enough. Had the services been preformed wouldn't have had to call back. Fast forward again to us moving out of state and reaching out to cancel, and they say we have a balance of almost $300 for services rendered - huh? Also, we have already paid for this month and they can't promise they will come this month. Really un-happy.
Hunter Swafford
Aug 26, 2021
I never leave reviews, but just had to for this team! Gail was the first person I spoke with after an evening call needing quick service. She said that she would call me back first thing in the morning to schedule an inspection and 8:30am the next morning I was scheduled for a same day inspection. Nick was the inspector and he was prompt, friendly and did an excellent job explaining the situation and our options for treatments.

He was very thorough and professional. Next day we were called to schedule an appt for Tuesday. Matt was our treatment specialist today and he came on time and was extremely friendly and thorough with the process. He explained each step and answered every question I could throw his way. We were so impressed with how Northwest handled the situation for us that we immediately signed up for preventative quarterly treatment. Hands down would recommend to anyone!
GillGirl
Aug 08, 2021
My card was charged 315.00 dollars today for a service that I never signed up for. Yes, I've called customer service and am getting a refund in 3 to 5 days. I'm very disappointed that you all did this to me. I am only signed up for quarterly pest control. I was charged today for yearly termite treatment. I never authorized this charge.
Anne Marie Smith
Jul 23, 2021
Matt Ayers (one of the exterminators) is amazing and so thankful he can help us with all of our properties! Great communication, speedy service, reasonable rates. While we really have mostly interacted with Matt, we really love ease-of-use and contact with everyone at Northwest!
Phyllis W.
May 06, 2021
Everyone I've communicated with at Northwest has been very courteous and professional. In addition to protecting my house against termites, they sprayed for insects. It was a "green" spray and smelled wonderful.lemon grass, citronella and other green ingredients. They also encapsulated my crawl space. I could tell the evening they completed the job that the air temp throughout my house was consistent, my house felt "tighter, " and my A/C hardly cut on at all.