At General Environmental Services, Inc., we specialize in quality pest control in Boston backed by truly outstanding customer service. Our team values communication, compassion, and hard work, and that's led to us developing a unique hands-on approach to pest control. We take the time to ensure that every property we treat gets a customized pest control plan that addresses problems at the source, with ongoing preventative care that ensures pests won't come back.Plus, we make sure we only use the safest and most effective products available to ensure the continued safety of your property, family, and pets.
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General Environmental Services, Inc. is a full-service Boston-based pest control company servicing the entire Eastern Massachusetts area from New Hampshire to Cape Cod. We pride ourselves in offering quality pest control tailored to your needs, and we'll work with you through every step of the pest control process to ensure you're getting the results you need.
A:Even if you have only a slight visible pest problem, there is a good chance that even more pests are lurking in and around your home. Treating a pest problem early helps to ensure that your problem doesn't escalate into an emergency. A:The length of time depends upon the type of pest and the action taken.
If you are experiencing pest problems in Boston, Cambridge, Waltham, Gloucester, Plymouth, Needham, Lynn, Malden, or any other community within the Eastern Massachusetts area, and need to contact a pest control and management company, you want to know that you will receive the professional service the job requires.
General Environmental Services, Inc is your one-stop-shop for all your commercial and residential pest control services in Boston. Our company has been serving customers throughout the Boston area and all of Eastern Massachusetts since 1979 and are ready to help you next exterminate any pest problem you have.
Reviews (8)
C. V.
Jan 16, 2021
Will B.
Jul 18, 2020
I wouldn't recommend this company. The first year of service was decent. Since then some of the worst service ever. The exterminator/representative was sending inappropriate messages to my girlfriend who filled in for me during a visit; due to my work schedule. I requested another person fill in for any future appointments. They sent him back on two occasions.
The messages became even more lude as time went on and she had to block him. I canceled my contract and satisfied all my contract obligations. A year passed and I gave them another chance. Huge turnaround with exterminators and poor training. Each one just as bad. The most recent exterminator only serviced 1 out of 3 floors and didn't address the basement.
I was advised that he would return in 3 weeks to complete the work. The same technician returned and told me, "his equipment was malfunctioning and he would return at some point." Several months and several calls went unanswered. I received several demands for payment. I reached out to the office again and finally got someone on the phone. Essentially I had to pay for services not rendered. Avoid this company at all costs. Unless you want to be frustrated, mistreated or sexually harassed.
The messages became even more lude as time went on and she had to block him. I canceled my contract and satisfied all my contract obligations. A year passed and I gave them another chance. Huge turnaround with exterminators and poor training. Each one just as bad. The most recent exterminator only serviced 1 out of 3 floors and didn't address the basement.
I was advised that he would return in 3 weeks to complete the work. The same technician returned and told me, "his equipment was malfunctioning and he would return at some point." Several months and several calls went unanswered. I received several demands for payment. I reached out to the office again and finally got someone on the phone. Essentially I had to pay for services not rendered. Avoid this company at all costs. Unless you want to be frustrated, mistreated or sexually harassed.
Bethany Condon Certified Equine Massage Therapist
May 27, 2019
Just spoke to intake guy. Didn't get his name. Very rude and gruff. He told me they don't give out prices only after the free complimentary inspection but I asked him one more time at the end of the call if he could give me a ballpark figure and he raises his voice and yells at me in a very disrespectful tone and says "MA'AM I ALREADY TOLD YOU WE DON'T GIVE PRICES OVER THE PHONE!" I hung up on him immediately - you talk to me in a disrespectful tone you just lost my business! It's called customer service - be kind to every customer!
Fangyan Xu
Mar 18, 2018
Katherine Adams
Mar 08, 2018
Josh Trubow
Jan 04, 2016
When I purchased my home, the previous owners had a one year service plan with this company. They came out a few times to lay traps and spray for bugs. I was relatively happy with the service, although on the last visit I noticed that the tech who came missed a mouse that was dead in one of the traps they set in the garage. The reason for the poor review is because of the poor customer service I experienced when dealing with the dispatch / office staff.
I called to set up an appointment to have them out since I thought I was still on the plan. I left a message with the answering machine telling them I wanted someone to come out and asked that they call me back to schedule something. They never returned my call but someone showed up to perform service. I told him I wasn't expecting him but he could come in and do the service.
I explained I thought this would be the last appointment on the current service plan I was on but wasn't sure because nobody called me back. I later received a bill for almost $500 with no explanation for what it was for. I called the office to tell the person I thought I was on the plan, and that they sent me someone without confirming an appointment or explaining I was no longer on the plan (it expired 2 weeks prior to my service).
She accused me of wanting free service, and berated me for letting the person in the house if I didn't want an appointment. She never acknowledged that it was a mistake to have sent someone to my home without ever telling me I'm no longer covered or confirming the appointment. I ended up speaking with the owner who had the same tone and told me he didn't want me as a client. They are better at working with rodents and pests than humans, I won't use them again.
I called to set up an appointment to have them out since I thought I was still on the plan. I left a message with the answering machine telling them I wanted someone to come out and asked that they call me back to schedule something. They never returned my call but someone showed up to perform service. I told him I wasn't expecting him but he could come in and do the service.
I explained I thought this would be the last appointment on the current service plan I was on but wasn't sure because nobody called me back. I later received a bill for almost $500 with no explanation for what it was for. I called the office to tell the person I thought I was on the plan, and that they sent me someone without confirming an appointment or explaining I was no longer on the plan (it expired 2 weeks prior to my service).
She accused me of wanting free service, and berated me for letting the person in the house if I didn't want an appointment. She never acknowledged that it was a mistake to have sent someone to my home without ever telling me I'm no longer covered or confirming the appointment. I ended up speaking with the owner who had the same tone and told me he didn't want me as a client. They are better at working with rodents and pests than humans, I won't use them again.
Merrill S.
May 16, 2011
For any of you who are not aware of this service that General Environmental offers: LISTEN UP! Last year was the first time I was able to enjoy my yard and not get eaten alive. Why? General Environmental came to my house every 4-5 weeks and sprayed my yard with environmentally friendly, kid and pet friendly mosquito and bug deterrent.(Ask them what it is) This was done with my pets in the yard - perfectly safe! AND IT WORKS! I wish I had know about this years ago - worth every penny. Merrill Savage
Dimitar K.
Oct 05, 2010
