Killroy Pest Control

Joshua, the technician at Killroy, gave great service, very knowledgeable and collaborative. I would use Killroy again!

Richard did such a great job! We have 3 dogs and he cared for our dogs while doing his work. He is very kind and professional. I am very satisfied with his work. Thank you Richard!

I am a recurring customer at Kilroy. We have used them for exterior bug sprays and they handled an overwhelming flea infestation in our yard. Kenneth is extremely professional and I am happy he is our tech! Highly satisfied with Kilroy's services.

I thought Killroy did a very good job on my subterranean termite problems. They were easy to work with and went the extra mile for me. But I also signed up for dry wood termite fumigation and they subcontracted out to "First Class Fumigation". I was not at all impressed with First Class Fumigation, they were not easy to work with, self serving at every turn and didn't do all what they said & didn't clean up mess they made.

With First Class Fumigation you must even sign a waiver that if your roof gets trashed they are not responsible. Killroy Pest Control is very good but I think they would do well find a better subcontractor for fumigation.

I use Killroy for my pest control service and I am very pleased with Killroy and my technician Donald. I also just had a full termite inspection done by Killroy. The inspector was Dale. He was very professional, personable and helpful. While we did not have a termite issue that he could detect he did find a few issues (minor fungas damage, a water leak in my crawlspace).

When he explained the issues to us he was not an alarmist! He completed a report that detailed the issues and suggested resolutions. I was very pleased with the service and Dale.

After an initial missed appointment/reschedule, Dale came out on time and did a very thorough home inspection. He was efficient, respectful and knowledgeable. I appreciate that not only did he try to upsell but he also told me a few things he saw that didn't even apply to pests. I'd recommend Killroy.

We heard scratching noises in the attic and was quite sure (or so we thought) we have rodent issues. Called Killroy based on friends and neighbors' recommendations. I had good impression with the staff on the phone. They're professional and clear on expectations and pricing. This is in contrast to 2 other companies we called, both basically refused to provide info over the phone and just pushed for an inspection visit. Rudy was our technician.

Upon arrival, he introduced himself and made sure we understand pricing and what to expect before proceeding. I appreciate this step. After inspection, he said he didn't see enough evidence of the presence of rodents. He talked with us more to get further details on the noises we heard and hypothesized alternative explanations. Instead of setting traps to be sure there is no rodent problems (which he has to charge us for), he put a walnut in our attic and told us to check it ourselves in 2 weeks.

If the walnut is still there, then we can be sure there is no rodent. And if the walnut is gone, we can call him back at that time. Based on this experience, I recommended Killroy (Rudy in particular) to a friend. Rudy went to their house 2 days later, and upon learning that they have been setting traps themselves, he taught them how to better set traps, so that, unless they prefer, they won't need to pay him to do so. I appreciate Rudy's help greatly. Such honest business approach is also very rare these days. I highly recommend Killroy!

Always have great service from Killroy Pest Control. Steve takes care of our mice, rats, voles and moles. Great communication, reasonable pricing and very professional.

We have used Killroy for years now. Daniel is our guy that always takes care of us. He always comes to help us really quickly when we call. We have had minimal pest issues since we started using them. I highly recommend using them!

I have been utilizing this company for almost two years because of a significant gopher and mole problem. Donald has been my technician. His service has been exceptional. He takes the time to educate me about these critters and their patterns, he has recommended and utilized different treatment options, and has almost totally totally eliminated the problem.

He comes on a monthly basis and is very reliable. He is also very professional, and very personable. This is an ongoing challenge and Donald has done and excellent job of managing it. I highly recommend this company!

We have lived in our house up against the hills for 10 years now, and Daniel has been helping us out since the first month we moved in. I called him right away, as he had helped at the house I grew up in, and also services my mom's house down the street! He is very responsive, professional, and helpful. He's always willing to answer any questions we have, and give us tips on keeping the bugs away. I do not like spiders in my home, and Daniel keeps them out for me. We'll keep coming to him for any and all pest needs that we have!

I have used Killroy numerous times. Not only are they thorough in analyzing and deploying a plan of action, but they are excellent at taking the time to explain what they want to employ to mitigate the issues but go the extra mile to explain, again in detail, the results, success rate, and further remediation ideas. Super glad I have Killroy to turn to.

Killroy is great. They are super knowledgeable about any pest that might be coming in or around your house and they are very thorough. I can text them with questions and I always get a response quickly. They are also very professional and on time. If there were 6 stars, I would give them 6! Services: Rodent extermination, Ant extermination, Termite extermination, General pest inspection

I highly recommend that anyone that has a rodent issue contact Kilroy. If at all possible, request the assistance of Brian. His knowledge, patience and work ethic was absolutely outstanding! He provided detailed reports throughout the eradication and was able to return my property back to me rodent free.

Brian has been amazing in helping us deal with our rodent issues. We have been using Killroy Pest Control for a few years now, and I wouldn't go anywhere else. They are always responsive, prompt, and are thorough with solving the problem. Highly recommended! Service: Rodent extermination

We have been using Killroy Pest Control for over 15 years on a semi-monthly basis using their Sensitive Solution to keep insect outdoors. Recently we had rates and bunny get into the crawl spaces and they quickly eliminated the issue and gave us recommendations to keep them from gaining access again. They are always very professional and on time. I highly recommend anyone looking for a pest control service to give them a call.

This is our first time using Killroy and I am very impressed with their professionalism and service. It's extremely hard to get good service up in the the Los Gatos/Santa Cruz mountains but Richard was very responsive, courteous, and super helpful. I feel like my house is in good hands! I will definitely be calling Killroy for all of my pest control needs.

Easy to schedule. Competent identification of termites and quick local treatment for an affordable price. I definitely will use this company again if I suspect termites.

Kilroy "killed" it again. David did a termite inspection. He was punctual, factual, helpful, honest and an extremely nice guy. This is one great company with outstanding professionals who know their business. Don't hesitate to trust these people. Operative word is "real" people.

Chris and Brian are professional, courteous, and prompt. Through in their explanation of issue(s) and made me feel confident in my choice. Highly recommend this company. Solved my issue and did exactly what they said they were going to do. I'm both relieved and satisfied.

We have been using their service for years. The technician new technician Richard who services our home in the Santa Cruz mountains is wonderful. We have some specific areas and needs as we have 3 dogs. He is very professional and detailed oriented. Always look forward to him stopping by.

New to Tracy and needed a spray ASAP because all of a sudden our outside and garage was full of black widows and wolf spiders. They were able to get us an appt very quickly which I liked. Tom came and was great and very knowledgeable. He even went the extra mile and sprayed under our non op truck that's stuck in the driveway which was covered too.

I love that I didn't have to have a contract and can call them when I need. Super great price too. Tom did all the work and moved all my kids toys, and all the stuff on my porch. Great service!

We had a problem with spiders so Rudy came over, asked us lots of questions, and then treated our house. He will come back in a month and then every other month after that. Rudy also brushed all the webs off our house. (Killroy was recommended by one of our neighbors.)

We have been using Killroy Pest Control for over 6 years. STEVE has been our Killroy exterminator throughout these years. STEVE IS GREAT, he always shows up with a smile, even on the hottest days to take care of insect issues which normally happen every year. TERESA from Killroy office is also very helpful. Thank you STEVE for your help throughout the years!

Just do not look further! This is the one. I had several bids to treat a subterranean termite infestation in my garage. Killroy is absoulutly got me the best quality service for the best price on the market. David Flowers, the manager, was very friendly, honest and did a detailed inspection before the treatment. On the service day, Joshua, the technician, was on time and professionally took care of my house. He neatly drilled the holes in the concrete to inject the Termidore as shown in the pictures. Thank you David and Joshua.

I noticed a couple wasps nests underneath the roof eaves of my townhouse. Lauren came by on time and took care of the problem fast and efficiently. She was very knowledgeable and took the time to explain things to me. I'm definitely calling Lauren up again if any other pest issues come up.

Wow, I have never had better service when it comes to pest control than Lauren at Killroy! She has been to my property 3 times now and has always provided me with over the top service. She talks through all my options with me and I always trust her judgement.

Lauren from Killroy has been our service representative for more than five years. She is extremely responsive, respectful, and has provided great pest control without toxic chemicals for our family (and dog). Lauren has been wonderful to work with and her diligent work deserves recognition.

I have been a customer of Killroy for 9 years and Lauren has been our specialist for 7. She has always been professional and has worked hard to protect our home. She is completely reliable and talks through pest control options balancing severity with sensitive solutions. We have recurring ant problems and she has been able to take care of these problems on the interior and exterior whenever they arise.

I only have positive things to say about Lauren and Killroy (they just identified chinch bugs that have infested my lawn!) I'm very glad to have someone who I can trust.

I have used Kilroy for years because I want to avoid chemicals when treating pests. Lauren has been my technician for years and she is amazing! She is extremely knowledgeable and really takes the time to explain all of my options for any "unwanted guests" we might have. She is very responsive and conscientious and she communicates well regarding our treatments. She's just an all around nice person as well!

It is never a good day when you discover bedbugs in your home. I called Killroy right away, and they put me in touch with David Colombo who is their bedbug specialist. He took his time and answered all of my questions over the phone. I found him to be well informed and very pleasant which helped to calm my nerves about this situation. He came out today, and he was able to size up the situation quickly.

He did the first treatment and made recommendations such as removing the old mattress and rug, washing all linens & clothing in hot water and drying on high heat, etc. David's professionalism and good humor went a long way toward turning this problem into one that is manageable and soon to be in the rear view mirror.

Ricky from Kilroy pests was more interested in using our bathroom than diagnosing our pest problem. We endured months of yowling noises, as well as fleas from the racoons that lived in our walls because of his laziness. I told him on multiple occasions that we thought it was racoons and he told us point blank that it was impossible. I guess he would rather use my toilet, set a couple of rat traps, and call it a day. The only reason I am not giving them 1 star is that they sent out another tech (I think Brian) who finally resolved the issue for us.

Just moved into a rented cottage and was provided service from Killroy from my landlord who has been using this company for many years. So glad to have stumbled upon some great professionals. Rick was friendly from the start and has completely taken care of our rat problem. He always lets us know when he is coming and never leaves without making sure all needs have been addressed and follow up visit has been scheduled. Great service. -Ann and Cam

I was really impressed with the service I received from them. They showed up on time, they called before they came. They put work booties on to protect my carpet. They explained everything they were going to do to treat my termites. Like I said in the beginning I was very impressed.

Best pest control service around. We used Kilroy for 6 years and they were fast, friendly and efficient. Ken and Kenneth always let us know when they would be there ahead of time and made sure to check in to see if there was any questions or areas they needed to focus on. Highly recommend!

This is a family owned and run business. I used them for years and years. I too run a service business and when I hire a service I expect to trust them to do the job correctly, make recommendations based on experience and expertise, and follow through so that I do not have to think about them until I send payment at months end. ITS CALLED SERVICE.

That was fantastic for years. Then they retired, and their daughter took over. Sometimes customer service cannot be taught. Rule #1. Do not make excuses for your or your employee 's bad behavior, or service. Rule #2 Do not lie Rule #3 Make it right, IMMEDIATELY. Rule#4: if you don't know how to provide excellent customer service, ASK THE CLIENT, and LISTEN.

I don't even want to tell you the problems I had w killroy since their retirement. Billing issues. Service issues w route drivers. Culminating in the dog getting into a spilled bait box and the owner lying when I called on my way to the vet. "It won't harm the dog" OK REALLY?! ITS RAT POISON. Doggy had his stomach pumped IMMEDIATELY. No harm no foul due to my quick thinking. The vet called killroy and set them straight. Do yourselves a favor and skip this company.

I have used Killroy Pest Control for over 18 years, for all of my clients. They are the most honest and full of integrity of any pest control company that I know.

Killroy has been my pest control since 2000! Tom has maintain my home since then. He is reliable, friendly & professional. You can always count on him to get the job done. Thanks Killroy & Tom

It is so nice to have a bug-free home. It seems like it had been nightly that my wife or daughter would call me into a room to kill a spider or some other bug. I have been using the services of Killroy since 2013 and I no longer have to go bug hunting. My TV watching time is no longer interrupted by someone screaming "Spider!" Everyone I have dealt with at Killroy has been professional and friendly. I highly recommend Killroy Pest Control.

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