RPM Exterminators

We had a rat problem under our house. I decided to call RPM exterminators and immediately I got a response from Russell Jackson. He promptly came on the set date and inspected the whole place. My husband and I immediately found Russell a joy to chat with- he is so easy to talk to and we closed the deal. He is a very nice man - you won't regret hiring him for any pest problem.

He has a lovely sense of humor and very positive in his life. He not only came once to check if the problem is solved but came back three times to make sure that everything is all fixed. What a great experience! Thanks, Russell, you made our day.

I manage a rental property and a tenant noticed some cockroaches. Contacted Mike from RPM for extermination options and he was very fast to respond. Was able to identify these were not German cockroaches but drain roaches which are a bit more difficult to treat. Although he could not help due to the home being a Townhouse (difficult to treat whole buildings with multiple owners outside of HOA involvement) and they only do exterior treatment for drain cockroaches, he was very helpful and took the time to explain treatment options in detail and excellent recommendations.

He showed concern for the tenant health and pets as well as being straight forward with the treatment options and what he can and cannot do. Exceptional interaction and highly recommended based on this.

RPM is a great team to work with. Which ever critter you have, they are very knowledgeable to the species work and have a solution. I worked with Russel and he is a great professional and easy to work with. Pricing was fair and arrived is the window they mentioned. He cares a lot about his customers.

When it rains. you get ants. : After a great rodent experience with RPM, a couple weeks later, we have new visitors. Ants. RPM has been responsive and professional, helping us through a multiple step process to keep the little guys outside. We will be very happy to use them again, but after looking at their site, I really would like to avoid the other pests that they specialize in, such as roaches; rats and ants are enough, highly recommended!

Very good. After trying another pest control company with a receptionist who was too busy to actually listen it was such a refreshing change to have a number that went straight to Mike's cell phone. The people at RPM know their stuff, are friendly and organized.

They came to exterminate German roaches. To my disappointment, they only treated the kitchen area, not the bathroom. A few months later German roaches appeared again. They refused to assume responsibilities and asked me to pay again for another service.

Russell is the best, he actually looks out for his customers. We had a rat problem when we moved, we had sealed up the entry points but were unable to get rid of the rat. Russell came over checked all the entry points and said we are actually better off setting the traps ourselves as opposed to getting him to do it and paying more for it. I followed his instructions and we no longer have a rat problem.

RPM took care of rodents in our house with traps and blocked off the attic from future intrusion. Despite my warranty/guarantee being over, they stopped by to re-check the traps and cleaned up. On another occasion, they sprayed for ants and stopped them from going into the house. Really great service. Super nice folks.

They called back fast, and gave me great advice on the phone. Ended up not needing a visit, but they still patiently and very knowledgeably explained to me how I could handle the issue I was having and what to look out for - and also when to call them again if things didn't work out. They helped put my mind to rest and it did not cost anything. It's so rare not to be over-sold nowadays, or quoted crazy amounts, it made me feel really good. Needless to say if I need pest control in the future, they have this customer signed up.

Good service. Fair pricing options. Good guarantee and they stood by it. We will use them again

Russell was great - he reassured us our issue was minor, which we were hoping and provided such relief. You always worry about companies trying to charge as much and they can and go with extreme routes. Thankfully he checked the house, attic and area we think we had a little "guest" and confirmed it's likely just that guy. Ended up costing less and taking much less effort than we thought. Couldn't be more relieved, he suggested one trap and told us how to set up the area to avoid future issues and called it a day.

In a few days we'll patch up the spot and hope to have no further issues. RPM was responsive, friendly and sent a nice, caring person out for our issue. 5 stars in our book. Let's hope we don't have to call again, but if we do I know we're in good hands. =

Keith and team are reliable. We had a pest that needed extermination. They kept at it week over week until resolved. Very professional and courteous.

Russell made my day better. He is kind, professional, thorough, and knowlegable. He came into my home masked up and followed every COVID precautions and policy. He educated me about my pest issue and offered suggestions. I know he cares about customers and his company because he told me I could take care of my small pest issue without a costly charge.

If I ever have another pest issue, I'll call RPM and ask for Ruseell. He made my day better and my heart warmer. God is good. Russell is a kind man. RPM is a good company - a company with a heart that treats its employees like family.

I called them in the morning asking for an inspection. But they do not do inspection. Instead of hanging up, RPM talked to to rule out bed bug (because I have not traveled within 30 days). RPM suggested me: 1. get sticky paper trap to identify the bug type (flea, bed bug) 2. call franchised pest control to request a free inspection. They are indeed honest people.

Mike and Keith was very responsive. Called them and they made time to come out within couple hours to take care of my wasp and spider outside of home. The treatment was well within reason of pay and I would definitely be calling them back to take care of any other issues.

RPM were super professional, friendly and quick. I called them about what I thought was a rodent issue. They sent someone out to inspect within 2 days and determined it wasn't rodents but bats. Appreciate their responsiveness and attentiveness to help us determine our issue and next steps.

I called RPM 6-7 years ago after seeing a single large roach in our kitchen. I called several companies before them and each one quoted me an exorbitant amount of money and wanted to put me on a monthly service plan immediately. RPM didn't do this. They gave me free advice that this was likely just one that got in looking for food and that was that if there were no signs of smaller roaches or infestation.

I haven't seen another roach since. So thanks for saving me a bundle by being honest. Now, May 2021, we're having persistent issues with ants which are everywhere around our townhouse community. I called RPM and they had someone out a few days later to treat around our property outside (RPM said they always treat from the outside first and only come indoors as a last resort).

He even did a bit of the surrounding sidewalk areas not on my property as we went around to the back yard. Only been a few days but so far so good and they offered me a guarantee if things didn't improve. You'll always get five stars for honesty and good, friendly, service.

I had a bad yellow jacket problem in the backyard of the house we moved into recently. Every day, I would see about 50 of them hanging out in the yard and ready to sting if even mildly disturbed. I contacted multiple exterminator services but I went with RPM because they were able to come the same day at a flat fixed price. The only thing I regret is why I didn't call them earlier.

A gentlemen Mike inspected my yard and couldn't find any nests, he geared up and sprayed my backyard. It worked like magic, the yellow jackets stopped showing up in a couple of days and I hardly see them anymore 1 month later. The fact that they give a 30 day warranty gave me a peace of mind. I absolutely recommend them.

We've had some spider problems in the exterior of the house this year so I decided to go with RPM after reading several recommendations for them on Nextdoor. I spoke with Mike on the phone, who quoted me a price based on the approximate size of the house and the yard. I was promised a 11am - 1pm the next day. Russell called me to say he was 20 minutes away and arrived right on time. Russell was detailed and very professional while explaining his job and the covid measures used to disinfect his clipboard and the pen, which were used to sign the paperwork.

Per Russell's advice, I waited a few days before clearing out the old spiderweb. It's been a week since the spraying and I cannot find any new spiders or webs. To top it off, I received a card in the mail thanking me for the business. It was a nice touch! I will definitely call RPM for all future pest service needs. Highly recommended!

I noticed a couple of dead cucarachas at the garbage cans at our condo and didn't think much until one casually walked across the kitchen floor as if he paid rent or owned the place. I was able to grab some oven cleaner and spray his ass. Then another one inside, wth? After a dozen years we got damn cockroaches so I called HOA. They had already had someone bait the laundry room so they must've been staggered drunk into our place, and everyone's place in our unit because everyone reported them.

Since it's a condo we had to pay to bait the inside. Keith came right away and baited our kitchen, etc. It didn't take long and he said it was gauranteed. Well, it's been a couple of weeks and I've seen no sign of the little bastards. I highly recommend this company if you have any unwelcome little guests in your home.