Dallas Fort Worth Pest Control

Critical: Professionalism, Punctuality Terrible company to deal with. My order was marked as shipped, 2 weeks later I find out it was on backorder. I canceled the order, they confirmed it was canceled, 5 days later I inquired about my refund, now they say it was shipped. Still haven't received it. Simply an awful experience.

Love the products here.l have 14 Mobil Homes and l have saved lots of money since finding ePest. Very informative staff here.

I ordered a hose reel from this company that they said was in stock 3 weeks ago and it hasn't even shipped out yet. Its ridiculous and it doesn't make sense. Horrible customer service, they just keep making stupid excuses instead of being honest and solving the problem at this point its hurt my business and I feel they should compensate me in some way

As a retired Service Manager for the 2 biggest nationwide Pest Control companies I can honestly say the products they sell are the exact same products we use in the field. With a little reading and research along with expert advice from their knowledgeable staff you should be able to tackle any pest problems you might have. Great place to do business with! I do!

Considering I never purchased anything from this fine company, and never actually reviewed it, I have no idea why I would have given it a 1 star. So I guess it was the equivalence of the proverbial butt dial. So here is 5 Stars to see if you will mark it as spam as well.

I have placed two orders and so far have been greatly pleased not only with the matter of the price but how quick items come and so far how well it has solved my problem with field mice!

At first I was excited to bait and kill my very bad ant problem. I had Clemson University verify that my ant was Argentine Ants. The products that I purchased was 4 quarts of green way liquid ant bait and I think it was 48 bait stations. For the next 4 weeks I refilled stations every other day and monitored the ants close. I have use 3 of the quarts and the problem isn't getting any better.

I called epestsupply yesterday to see about getting a refund since the product has a guarantee. Also asked for credit toward something else that may work for me since this product was cutting it. The expert told me that if the ants take the bait then it is working. During our conversation the tech told me quote "you may have to put the product out for 2 seasons." Later in our conversation after I told her the ants cover several acres she said quote "You could have to use the product for 10 seasons because every ant situation is different." I cant believe the product is guaranteed but could take me 10 years before my problem is solved.

My order was over $100 and the only refund they offer is on anything that is not open. They said that if the ants are taking the bait then it is working but also said it may take 10 years. I have since use the product Bifen and it works great. I like the layout of this website and was able to speak with someone about my problem but they didn't want to help me out on the $100 that was wasted.

If ePestsupply has any objection to this review post our phone conversation that was recorded. In Response----I didn't contact epestsupply because I had already verified that I was dealing with Argentine ants. I brought Green Way Liquid ant Killing bait that was guaranteed for Argentine and Carpenter Ants. What the description for this product failed to describe how long it may take.

This is in the owners responds "What we are telling you is that you need to continually bait for Argentine Ants. This will take several seasons and could be a continual program. For many of our customers in your area, it is an ongoing baiting program." My ants did take the bait but the problem reamained the same. This product will kill ants but to sell a product that is guaranteed and have to continually bait for years is ridiculous.

Awesome company, awesome people, awesome service! They really are professionals.