APRO Pest Control

Got a rather confusing note left at my apartment the other day that there would be a pest inspection. While it was just an inspection, it also directed me to clear out my cabinets and such. I guess this was to prepare in case they needed to spray? It was also a rather threatening note saying if you don't follow these directions you can be charged almost $300.

They also gave a pretty annoying timeline. They said we'll be by anywhere between 9am-5pm and that if they spray you have to leave for two hours. This is inconvenient especially since I work remotely due to COVID. A better timeframe would be appreciated. Finally the notice also contained grammar and spelling errors which made me concerned that this was a scam to begin with.

When the technician came, he was very nice and provided high quality service. My apartment complex hired this group on their own and just told me they'd be coming but I don't see why I wouldn't look at them if I have a future issue. If they can just update their messaging, that would be great.

Called this place every single day for a week, multiple times a day and only got an answer once. Asked multiple times and left multiple messages to be called back and was never contacted

Knowledgeable and professional commercial technicians for all things relating to pest control

Unable over a two year period to get bedbugs out of my apartment, unwilling to discuss what their strategy is, total stonewall. Say their contract precludes them from discussing this with tenants. Welp. After two years of misery, this tenant is giving up on A-Pro and I recommend you try someone a little less dogmatic

Apro is the worse piece of shit extermination copany i've experience. my complex seems to be fully in bed with them without a rubber or pills! i have only been in this place for four months and the roaches after their minimal treat seem to have doubled! i have yet seen a dead roach other than for my own treatments i purchased commercially. i am so frustrated with my property managements lack of fortitude to seek better exterminators. worse part is they(my apt property mgt) stand behind their(apro pest control) mediocre services like they are family or friends(hmmmmm)

These guys are Awesome, and they really care about their customers also!

It's true they do only work only for the landlady, if your land lady is dodge-y as mine is, your rights as a tenant will be trampled on. They totally touch your stuff. Today I came home & they sprayed the inside of a window that does not even open. Terrible job. I wonder if they go home & spray their kids down with toxic chemicals, cuz they sure don't mind spraying a 60 y/o woman with their chemicals.

DO NOT TRUST THESE DODGY EXTERMINATORS! They're friendly guys, but incompetent and dishonest. They work for the landlord and not for you. I live in a condo building called AVA 55 Ninth which has lots of garbage-picking Section 8 tenants that cause infestations. A-Pro Pest Control has an arrangement with the management. They downplay the situation and do the bare minimum.

They lied to me about the source and severity of the cockroach infestation in our apartment so that we wouldn't break our lease. I was later told, off record, that of course the roaches came from my squalid neighbors.

Pest Control mis huevos! Over the course of 9 months 3 exterminators from A-Pro came to my apartment on 4 different occasions, and they were incapable of getting rid of something as simple as cockroaches. You should definitely use a company that knows bugs and knows what they're doing.

This company is in the pockets of big apartment corporates. They only do what management asks of them to keep their contracts and the management happy. Even when, as experts, they know that the practices they are employing are not the most thorough and that there are better ways to get the job done, they just do the bare minimum, so apartment management on paper can claim that the problems have been addressed, and can cut costs. By not doing a thorough job, they also ensure the need for them to be recalled, again and again, thus ensuring long contracts. Dishonest and very shady practices.

If I could, there would be negative stars--that's how bad! Our apartment complex only uses this company for pest control. First off, there is a history of mice in our buildings that the apartments complex is being neglectful of. Since moving in, we've had issues with mice: leaving feces all over our kitchen floor, stove and countertops. We immediately sent a maintenance request and they sent A-Pro. Unfortunately, we were not home when they came to do the inspection and treatment because it was during the week.

Still found mouse poop. On a different maintenance request--they pulled back the dishwasher and there were 2 huge holes! They sealed that up and we thought this would block them from getting into our apartment. But we still had activity. Long story short--they came 5 TIMES! I was finally able to witness the 5th appointment to where all they do is put a "powdery poison" along edges.

Obviously this poison does nothing because I've seen scurry across the kitchen floor! Next issue: If you have BED BUGS, you're doomed. Again, notified our apartment of the issue that we got bed bugs from the apartment above us and A-Pro came out. I grilled the guy with questions of what they use and the process. They used a "powder and spray" (the exact phrase he used) and do a 3 week treatment.

Guess what?!? I DIDN'T WORK! We had a professional come out 2 weeks after the final treatment because we noticed the bugs and were still getting bites. He confirmed they didn't know what they were doing and the treatment did not work. DO NOT USE THIS COMPANY!

Do not even think about using this company! My apartment complex contracts them and this is what happened. A few weeks ago we saw a mouse in the kitchen. This company comes out, doesn't even inspect anything besides the kitchen. Sprinkles some stuff next to the fridge and behind the oven and leaves a sticky trap. Today, I call my apartment complex to have these people come out because I can hear mice squeaking from behind my oven and assume they are stuck to the paper.

I am instructed to go put my dog away before this company gets to my place. I take off work for 45 minutes to put my dog away so the person can come remove the mice. I get home tonight and guess what? The notice that they have been to my apartment was casually thrown into my apartment and the mice were in fact stuck behind the oven. I had to remove the mice myself.

I am beyond furious that this company is so careless about working with the apartment complex to actually to their job. I already wrote the apartment complex an email with pictures of the mice and removal process, which has traumatized me since the mice were still alive and squeaking on the paper! I wrote them an email so hopefully this company does not get paid for coming out here and that they will find a new company for pest control.