The Hitmen Pest Control

We had one onsite pest control, which was fine. The office on the other hand has abysmal service. No-one calls back, supervisors don't call back, pre-appointment calls are not made, refunds are not made. The office staff is polite and probably believe what they have told us, so I assume it is policy that is so untruthful. I would not recommend this company to my worst enemy. I posted review on their site, but they only show their 5 star ratings, how can that be right?

This is the cleanest laundry mat. I live clear across town but I'll come here. The owners are soooo friendly.

We engaged Hitmen Termite & Pest Control. Unfortunately, the ants returned rather quickly and have been present intermittently since their service. They do promise to return if the problem persists. However, it has been challenging to schedule the appointment because Hitmen took down a wrong phone number at the outset. I've also tried calling a number of times and following a long hold, have been disconnected every time.

More problematic and dangerous, Hitmen left an entire can (1 lb) of industrial pesticide on our kitchen counter within reach of our toddler (see photo). If we hadn't noticed, it could have been a tragic situation. Upon emailing Hitmen to let them know about about this, they have not even responded, which doesn't show basic empathy or acceptance of responsibility as a business.

Great staff, clear estimate and explanations of what work they'd do to close off mouse/rat holes.

The pest problem I have, They stated that they were not comfortable taking on the chances they could not rid my house of it

These MEN are the BEST! You can call them and they will be out promptly for a "one hit" or a contract. absolutely NO PRESSURE. I love that. I especially adore this company and their men for knowing about their business which is bugs and rodents. I called many companies with one question and they were the only company who knew the answer. The question was "how do you kill ants?".

The only answer is this. "You find and destroy the Queen". I had two Queens on my very large property and they found both. No more ants ever now for over 15 years. They have been out twice for spiders and that's it. Call them. You won't be sorry. Price is beyond reasonable for knowledgeable professional and courteous men. Thank you Hit Men!

Critical: Professionalism, Punctuality, Responsiveness Warning. Do not use this company 3 no call no show appointments. Not professional. I had to call them to find out where they were each time and was given the runaround. They did not call me to say that they weren't going to be here. They were supposed to email a report but never did. Service: Termite inspection

Hitmen used to be great. We use them every 5 years or so when we get an ant problem, but don't need a monthly service. This time after they came out, we still had an ant problem which has never happened. They never followed up as they said they would, but when I called they scheduled a follow up visit the next day between 11-1pm. When they were late, I called to see why, and was told they would get an urgent message in to contact me.

Half an hour later, I was still waiting and called again. This time I was told that they would "get back to me in 24 hours" and that the person who answers doesn't have access to appointment information and can only put in a message marked "urgent." She couldn't tell me what a typical response time to an "urgent call" is, but clearly it's not within an hour, as I am still waiting! I have better things to do on a Saturday than waste 3 hours waiting for them to never show. Don't waste your time with Hitmen!

Hitmen was recommended to me by a tree company, and they have given me excellent service for many years. Rick is a knowledgeable arborist, and has identified and treated sudden oak death with my heritage trees. He also has effectively eliminated a severe gopher problem that has been plaguing us for years.

Once you hire them you are going to have the hardest time to make them leave you alone. They keep on sending you bills claiming many unannounced visits by their technicians that you would be completely unaware of. Watch It!

What a great pest control company out of San Jose. We had a little bug issue with termites, and we found The Hitmen, I mean how can you go wrong with that name. Anyway, the little bugs are gone now! Thanks!