SHS Pest Control

Ron was terrific! He spent a lot of time, let me tag along, and I learned a lot. You are now my go-to pest control company!

Critical: Professionalism Really rude guy answering the phone. Got defensive when asked about their security measures for keeping customer credit cards on file. Was rude then hung up on me.

These guys are great! I don't know a lot about pest control but all my pests seem to be very controlled at the moment. Friendly, courteous, and prompt! What else could you ask for.

SHS is professional, responsive and truly know their business. Great company to work with!

If I had to chose one thing to invest in with a new house, it would be SHS! They are knowledgeable and make me feel assured they have taken care of any/all issues!

We are so pleased with SHS Pest Control and their staff. Deb, Edith, and Christina were fun to chat with as we set up our appointments. I believe it was Christina who suggested we buy shell-less bird seed to keep the rats away. We never would have known that they like the shells and don't even eat the seeds. Adam, the kind, sweet, friendly, professional technician took care of our problem and reminded us of the 2 month "warranty" in case we need him to return. We love this company!

They are the best on the island. Amazing, professional, honest and informative. Starting with Edith on the phone to my favorite Michelle who provides the service. Can not recommend them enough Services: Ants, Inspection

They do great work. Used them at my house & my grandparents' house for pest control.

Family member with serious allergic reaction to bees and hornets. Called with immediate response to my home. Here within 45 minutes. Technician able offer education regarding pest ( hornet/ Bee) behavior over next 24 hours. Thank you SHS for you quick response and taking care of our issue with nest. Nest removed with repellent spray applied. Reasonably priced. Highly recommended excellent Service.

Every experience I have had with SHS & their employees has been nothing but wonderful. All good things.

With SHS you get the great one on one service. My tech knows what I need done and never disappoints. I highly recommend to anyone.

Had an inexperienced "tech" come out to remove a bee hive. He sprayed the air around their entrance from feet away and left. Guy was terrified to even get near them. SHS refused to send someone back out to do the job properly. We still have bees in the same spot. The technician also could not correctly identify the species. He seemed to believe that small bees were wasps, and treated it as such.

Perhaps an identifing species class should be taught. Avoid. They clearly don't have well trained or experienced technicians! In response to their reply: Completely incorrect. Their "tech" spent a mere 2-3 minutes here. The BEES are still in fact around our overhang entrance. Our "property manager" has not been out to look as that would entitle him actually doing something.

Which is exactly why there are lawyers involved, and he's in the process of possibly being fired by the residents. The BEES are still an issue, and my review stands. When someone is stung or hurt because of the refusal to properly remove the correct species, Ed August and SHS will be held legally responsible. Also to note. SHS refuses repeatedly to come out a second time even for a check.

We had a hornet concern. The gentleman that arrived was kind enough to explain exactly what he was going to do. He even knew the type of hornet. I was super impressed and highly recommend them!

We had a HUGE cicada-killer wasp infestation that had been a problem for years. It was so bad we couldn't use our front door. With just one treatment, Michelle came out and took care of the problem. Within just two days, all of the wasps were gone, and there had been literally hundreds in 30+ nests all along the front walkway and driveway. I honestly would have paid twice the quoted price, which was very reasonable, and non-toxic to our pets (we have two dogs). Would highly recommend!

Very knowledgeable and pleasant staff with attention to detail. I would recommend their services.

Good, knowledgeable staff, prompt scheduling and fairly priced. I hate dealing with pests, bugs, etc., so having an "ally" against them is a relief. "Lem" is a great resource for addressing any issue you may have.

SHS has been trying to help me solve a mystery--a critter in/on my roof. They're prompt, polite, and stand by their work. I'm very pleased.

I am impressed with the level of customer service that SHS pest provides. They are very accommodating with scheduling treatments. Today we had a bee/wasp preventative treatment to our house completed. The appointment was booked with short notice and it appears the technician did a thorough job. I have spoken with several SHS Pest team members and all have been very friendly and helpful. Would definitely recommend to others looking for pest control services.

Horrible company to do business with. Rather than send a tech to diagnose an infestation issue (as I requested). They made an assessment only via telephone after asking for samples to be brought to their office. They eventually made a diagnosis (we later determined an incorrect one) and booked an appointment for a treatment. Their tech never showed and the company failed to return our calls. I would suggest to avoid this business.