ProBest Pest Management services revolve around the concept of Integrated Pest Management (IPM) practices. IPM is a decision-making process that focuses on long term prevention of pest activity and their damage. It is a combination of several strategies to reduce the presence of pests. Our baiting, spray treatments, and non-chemical methods are guaranteed to eliminate Phoenix area pests, year-round. And you can trust the work done by our team at ProBest. We provide a complete guarantee for all of the work we perform.
Services
ProBest Pest Management is the leader in providing pest control services to residents in the Phoenix Metro area, for over 40 years. Your home should be a comfortable environment, free from the infestation of ants, rodents, scorpions, bedbugs, termites, or any other bugs or critters. You should not feel the unwanted stress brought on by any number of pest control problems.
Your residential property is a safe space from the elements and a cozy place to relax throughout the day. Sadly, pests feel the same way about your home, and without proper care, these pesky pests can quickly overrun your space. In addition to being a bother, termites, mice, and other pests can damage the structural integrity of your property.
The Phoenix area may be home to the largest scorpion in North America, the Desert Hairy Scorpion, but not the deadliest. However, that is not to say you have nothing to worry about. The more common Arizona Bark Scorpion is venomous and often found in and around your Phoenix home. While the Arizona Bark Scorpion is the one species to be most concerned about, the sting is more annoying and painful, than it is harmful and deadly. Many residents and visitors to the Phoenix area assume that every scorpion they see is the Arizona Bark Scorpion.
Insect Services, occasional invaders, and other insects, we cover most outdoor and interior pests in our general pest control service. Residential or Commercial - we do it all. There are a few exceptions because of time and specialized niches. Ticks require the pet to be treated and often times the yard.
Reviews (22)
Tarra Christensen
Jun 30, 2022
Probest is amazing, we have used them for years. We just had termites and Bonnie with Probest came right out a very through inspection and then Brandon and Moe with Probest came out and spent hours doing the treatment. They were super professional and left everything nicer than they found it, clean up was out standing. Thank you Probest
Chason Dyer
Apr 18, 2022
Bug Bry
Apr 15, 2021
Jeff Armswood
Nov 23, 2018
Robert was very prompt and professional and performed my termite treatment in just a few hours. He listened to my needs and left me feeling much more at ease after finding tunnels in my house. As for other people writing that they are too expensive, I say you get what you pay for. Thanks again Probest!
Jeff A.
Jun 25, 2018
Jeff A.
Jun 25, 2018
Earline P.
Jan 22, 2018
At first this company was great, they would call before coming and I could talk to the sprayer to let him or her know if I was having any bug problems. For the last two visits, they just showed up, I was not home and they left their invoice in my door. I wanted them to spray inside my house, but I did know when they was coming. I am going to cancel their service as soon as possible. I am not a happy customer.
Joseph P.
Jan 10, 2018
These guys did a entire termite treatment including drilling the slab inside and out on my house. Termites continue to be found eating through the walls and despite having ProBest come out multiple times to re-treat the termites are still eating away at my home. I'm going to look into filing a formal complaint against the company. I would highly advise finding another company to treat your home.
Michelle Wolfson
Nov 22, 2017
Laura C.
Mar 16, 2017
This is a fair company with clean, polite technicians. They have serviced my house for years and they are honest and dependable. They show up on time and when you call about a problem, their office knows about pest products and pest problems. My house is termite and bug free and I'm very happy being protected with ProBest.
Diana Betts
Jan 04, 2017
Robert Allen
Nov 14, 2016
I do a lot of work for property managers and realtors. I see a lot of houses in need of real help with pest control. I have worked with Keith in a number of situations that were FAR from ideal and he has tackled them like a PRO! From terrible infestations of roaches or bed bugs to regular routine maintenance, Keith and his crew are top-notch. Very impressed with Seth and others that I have met in the field!
Cheryl McAllister
Oct 05, 2016
This is an awesome company to have service your home for pest control. I have had Pro Best for my pest control service for two years. We had lots of bugs and now our yard has very few issues and any bugs we find are dead. We have a special needs dog with allergies and our tech takes great care to treat our yard with products that do not inhibit our pup's enjoyment of the yard.
Our tech is prompt, professional, polite and is always interested in what's happening at our house. Ask Pro Best about the storm shield for the garage door. It is amazing and keeps bugs especially crickets and scorpions out of our garage. My husband loves it. This company also has a contract Post Office which is way too convenient.
Our tech is prompt, professional, polite and is always interested in what's happening at our house. Ask Pro Best about the storm shield for the garage door. It is amazing and keeps bugs especially crickets and scorpions out of our garage. My husband loves it. This company also has a contract Post Office which is way too convenient.
D. N.
Sep 02, 2015
We have used probest for several years and each and everytime that we have had to call them they have done a superb job. The follow up they give is a rare service these days! But Probest does followup when or before it is expected. great great service! Their pricing beats everyone that I have ever called but there is never a compromise in their service.they deliver! I highly recommend you call them first!
Hedy P.
Feb 02, 2015
Warren P.
Oct 01, 2014
Thank you and Andrew so much! We've used them in the past for a a termite problem and they fixed it in no time. We called another company to come out last week to do an inspection (be on the safe side) and they told us we had termites and it'd be $1500 to take care of them. Andrew from ProBest came out, saw broken tubes (old ones) and was completely honest.
We didn't need service, the tubes were no longer in use and really put my mind at ease. They're not sales people who would try to sell a bunch of expensive and not needed services. Which is a rarity these days.
ProBest-thank you so much. We won't be using anyone else but you for our pest services. You've really given us peace of mind.
We didn't need service, the tubes were no longer in use and really put my mind at ease. They're not sales people who would try to sell a bunch of expensive and not needed services. Which is a rarity these days.
ProBest-thank you so much. We won't be using anyone else but you for our pest services. You've really given us peace of mind.
Warren P.
Oct 01, 2014
Thank you and Andrew so much! We've used them in the past for a a termite problem and they fixed it in no time. We called another company to come out last week to do an inspection (be on the safe side) and they told us we had termites and it'd be $1500 to take care of them. Andrew from ProBest came out, saw broken tubes (old ones) and was completely honest.
We didn't need service, the tubes were no longer in use and really put my mind at ease. They're not sales people who would try to sell a bunch of expensive and not needed services. Which is a rarity these days. ProBest-thank you so much. We won't be using anyone else but you for our pest services. You've really given us peace of mind.
We didn't need service, the tubes were no longer in use and really put my mind at ease. They're not sales people who would try to sell a bunch of expensive and not needed services. Which is a rarity these days. ProBest-thank you so much. We won't be using anyone else but you for our pest services. You've really given us peace of mind.
Mary C.
Sep 17, 2014
Ivana Domane
Jul 22, 2013
Ronnie L.
Apr 22, 2013
At first everything was great. Our arrangement was that they would contact me the day before and I would bring my dog in so they could treat the entire outside of my house. Then they stopped notifying me and I would just get random calls from the technician saying he was outside my house. Then they stopped leaving the invoices for me to let me know they came by.
Today they called to say they wanted to treat today. I was at work so I couldn't just drop everything and run home. Besides that was not our arrangement. Then the lady on the phone was rude to me. So I paid her then fired her. Someone needs to let them know who the customer is and to treat them with respect. I will never recommend them. I will say at first they were great. Don't know what their problem is. I would be happy to speak with their management so they can use this experience as a learning moment.
Today they called to say they wanted to treat today. I was at work so I couldn't just drop everything and run home. Besides that was not our arrangement. Then the lady on the phone was rude to me. So I paid her then fired her. Someone needs to let them know who the customer is and to treat them with respect. I will never recommend them. I will say at first they were great. Don't know what their problem is. I would be happy to speak with their management so they can use this experience as a learning moment.
Stopher J.
Jul 18, 2012
I notified the owner of my issue directly and despite his tendency to respond to reviews online, I haven't received a response from him in over a week providing any apology or explanation so here it is. I cancelled my pest control service after a billing dispute. I did this not because of the error, that happens, no big deal. I cancelled because of the very rude attitude and customer service of the office staff.
In June I gave Probest my debit card number so they could just automatically deduct the monthly service from my account instead of writing a check each month. I was charged in June and then double in July. I called in to inform the staff of the double billing and they said they would have to call me back. All of this was just a minor inconvenience up until this point.
Then Bonnie calls me back. I'll spare you the details of the conversation for brevity's sake however Bonnie proved to be quite incapable of handling the billing issue. She seemed like an older lady with a southern drawl and genrally unpleasant attitude and seemed uncomfortable with their billing system and technology. On our third go-round where she insisted I wasn't charged for June I told her in a firm (I stress I was NOT rude, yelling, cursing, etc. just firm) tone I was indeed charged in June and I expected it to be fixed.
This is where she turned from generally irritated and unhelpful to flat out argumentative and belligerent, yelling at me that it was my fault because I wasn't helping her enough. I asked her calmly but firmly to please cancel my service and I would take up the issue with my bank. She then hung up on me without saying another word. I had to call back to confirm my service was in fact cancelled, she said she hung up on me because "once I said I wanted my service cancelled there was nothing more to discuss".
Roughly a half hour later she calls me back and sheepishly says she found the charge for June. When I politely ask if an apology is in order for the way I was treated she absolutely refuses to apologize and starts arguing with me again! She was going on about how much paperwork she had to go through to find the charge, as if I am the one responsible for the poor billing records.
For what it's worth the service itself was pretty average, the guys showed up and were nice enough, however I never really noticed a change in the scorpions I was looking to get rid of. Finally, I'm NOT accusing Probest of impropriety but it is a general curiosity and coincidence that after several years of never having an issue with my bank/card that shortly after my dispute I had fraudulent charges on the same debit card I gave Probest.
In June I gave Probest my debit card number so they could just automatically deduct the monthly service from my account instead of writing a check each month. I was charged in June and then double in July. I called in to inform the staff of the double billing and they said they would have to call me back. All of this was just a minor inconvenience up until this point.
Then Bonnie calls me back. I'll spare you the details of the conversation for brevity's sake however Bonnie proved to be quite incapable of handling the billing issue. She seemed like an older lady with a southern drawl and genrally unpleasant attitude and seemed uncomfortable with their billing system and technology. On our third go-round where she insisted I wasn't charged for June I told her in a firm (I stress I was NOT rude, yelling, cursing, etc. just firm) tone I was indeed charged in June and I expected it to be fixed.
This is where she turned from generally irritated and unhelpful to flat out argumentative and belligerent, yelling at me that it was my fault because I wasn't helping her enough. I asked her calmly but firmly to please cancel my service and I would take up the issue with my bank. She then hung up on me without saying another word. I had to call back to confirm my service was in fact cancelled, she said she hung up on me because "once I said I wanted my service cancelled there was nothing more to discuss".
Roughly a half hour later she calls me back and sheepishly says she found the charge for June. When I politely ask if an apology is in order for the way I was treated she absolutely refuses to apologize and starts arguing with me again! She was going on about how much paperwork she had to go through to find the charge, as if I am the one responsible for the poor billing records.
For what it's worth the service itself was pretty average, the guys showed up and were nice enough, however I never really noticed a change in the scorpions I was looking to get rid of. Finally, I'm NOT accusing Probest of impropriety but it is a general curiosity and coincidence that after several years of never having an issue with my bank/card that shortly after my dispute I had fraudulent charges on the same debit card I gave Probest.
Robert A.
May 26, 2011
Keith and his crew are top-shelf! They know more about bugs than I ever want to. More importantly, they can protect you and your home from having to deal with them. Committed to education, professionalism, and being top in their field - trust your pest control needs to ProBest! Keith has tacked basic and EXTREME pest control jobs for my customers as well. I have seen apartments crawling with roaches and ProBest made them all go away. They can also tackle nasty bed-bug infestations.
