A Professional Pest Control Co.-Pestec

Unlike two pest control quotes we got from two other companies, Pestec: Is experienced in working with rodents, ants, cockroaches, and yellow jackets and more. Certified by EcoWiseCertified.com and GreenShieldCertified.com to prevent pests and use less-toxic and more humane techniques. They use snap-traps instead of inhumane glue traps for rodents. Lists their Structural Pest Control Board of California (https://pestboard.ca.gov/license.shtml) license number on their website, meaning they had to pass exams to prove they know what they're doing. Was more detailed and found and sealed more pest entry points. Rodents can fit through anything a pen can slip through! Use stainless steel to block rodents instead of less durable materials.

Dealt with Mari, at my work, and couldn't ask for a more kind, hard working, knowledgable proffessional. Thank you so much Mari!

Zeek is a very caring individual and is responsive to your problems. He has great follow-up! I highly recommend his work ethic.

We were getting mysterious bites in our home. Zach of Pestec identified the problem as rat mites, found where the rates were entering, sealed up the house and dusted the crawl space. He trapped all the rats and none have come into our house since. Sans rats, the rat mites died off and for the first time in six months we're not getting bitten. Zach knew just what to do, explained his plan clearly and consulted us every step of the way. We are greatly relieved and very grateful to Zach and Pestec.

DO NOT HIRE PESTEC IF YOU HAVE RODENTS. Their warranty is less than industry standard (only 3 months vs. 1 year). They are overpriced and ineffective. You can do better. A technician came out to visit our house. He tried to upsell me on hiring a gardener (his brother) for the neighboring house because there was overgrowth, and told me that unless that was fixed, he couldn't solve the problem.

He set traps for rats (we didn't find any) and mice (we didn't catch any). We did better baiting and setting our own traps. The consultation was billed as an initial visit (whereas other gave me their estimates for free). In the end, he couldn't even give me a fixed estimate. Also, *really* hard to schedule. I was kind of glad though, I talked to 3 other companies that seemed much more honest and straight-forward. None of them needed access to the exterior, offered me year-long warranties, and no wait to schedule.

These guys were incredibly responsive, helpful, and reassuring. Truly went above and beyond!

Pestec treated my apartment for bedbugs a week ago and I haven't seen a live insect since then. Pestec's employees are environmentally conscious and use pesticides sparingly. They idenfitied the source of the infestation, treated the infested area with cedar oil, used a small dose of pesticide, and recommended taking practical steps like encasing my mattress. The only thing they could have done better is to tell me that it requires two people to encase a mattress.

I can't recommend Pestec highly enough. We had a biting insect problem. We were getting bitten daily by something we couldn't see - stressful and frustrating. Pestec and a number of other companies I enquired with thought the cause could be rat mites. Pestec sent their rat and insect specialists and after finding rat evidence and leaving insect monitors were able to confirm that rat mites were the source of the bites. Whilst another company would have been happy to sign us up to a year's contract of chemical spraying Pestec were adamant that we needed to remove the source of the mites, i.e. the rats.

They located holes in our basement walls and signs of rats around the property. Getting rid of rat mites is not an easy fix and took time, but what Pestec recommended was absolutely the way to go. They carried out rat trapping, located a nest in the crawl spaces of the basement and dusted pesticide in key points (which is safer than spraying particularly as we have a newborn) to kill rat mites whilst the rats were being caught.

We then had the basement holes where rats can get in closed up. All of the staff at Pestec were so helpful. Jessica in the office always took the time to answer my many questions when I was trying to figure out what the hell was happening. Luis, Pestec's CEO, also visited. He is a real expert and genuinely cares about helping people solve pest problems.

When I had to deal with SF City and County re. rat issues in a neighbouring property I mentioned we were working with Pestec and I believe they're one of their suggested vendors.

We've had two horrible pest experiences. The first time, we called Orkin, and they basically did nothing, plus the service was expensive and totally impersonal. The second time we called Pestec, and they were amazing. We had a perplexing situation that took a couple of visits to figure out and by the third time the CEO Luis showed up and was determined to find the problem.

He ultimately visited us three times and the team (Valentine was also great) worked very hard -- including moving a 25 foot ladder around the entire perimeter of the roof to find and close all holes and busting out a wall to investigate behind it. They were sympathetic and responsive to my concerns and the source was finally discovered and problem eliminated. If you have a pest issue in the Bay Area, this is definitely who you should call.

I called Pestec for a gopher problem in my front lawn that was getting out of control quickly! I called and spoke with Mikail who gave me answers to all my questions. I made an appointment and got a follow up email confirmation immediately. A very nice and knowledgeable guy named Ricky showed up exactly on time and set seven traps. An appointment was made (during my initial call) for the follow up appointment and he again showed up exactly at 8am.

He had captured two gophers in the front lawn. Both visits he took time to give me all sorts of information about the procedure, results and follow up. The main office, Samantha to be specific, sent me a follow up report within 30-45 minutes! Everyone at this company is really professional and efficient and the process was painless (although not for the gophers!). Thanks, Pestec!

No termite control services. why is it sooo hard to find a full pleged exterminator service in the SANFRANCISCO CITY.?

Pestec seems to have solved our rodent problem. They provided a quote and stood by it. We have a six month guarantee and I expect if we needed them back they would come with no questions asked. I shopped around for rodent abatement companies and Pestec was the most direct about pricing and what their scope of work would include. Thanks!

They came and helped getting rid of bed bugs in two rooms at my work - Maitri Compassionate Care. First two of their staff members come over and inspected few of the rooms and they confirmed our suspicion. Then they came over with their big heaters and fans and heated the two room to a temperature that the bugs would not survive. All their staff was super professional, punctual and great to work with! If I ever have bed bug problem again. Pestec is the first company I will contact!

I was getting bitten pretty much every night and suspected that it was bed bugs. After a few sleepless nights, I called out one company to do a hand/manual inspection, and they said it was just carpet beetles. I wanted a second opinion so after a few more sleepless nights, I called Pestec to do a canine inspection. From Day 1, the customer service was ON POINT.

After that, each visit and interaction from Pestec was professional and courteous. Best of all, here we are 3 months later with no bed bugs! MIkail was amazing to correspond with for everything including setting up appointments, pricing, payment etc. Mikail responded quickly and efficiently to all my inquiries. Valentine who did the canine inspection was respectful, conscious of the space, and went above and beyond the call of duty to find the signs of bed bus (which he did) Maria and crew were super nice and efficient when providing the treatment services Thank you Pestec for finally helping us sleep soundly through the night!

Here's a quick follow up. I did a lot of reading regarding mites and other biting insects that may have the same symptoms I was experiencing. I did a simple thing - I stopped opening the window in my bedroom and I stopped getting bitten at night. I haven't had the problem since. Whatever was causing the tiny bug bites went away. Luis tried to help out with the problem and am thankful he dropped by but there was nothing he could do in my case.

I just wanted to warn everyone before hiring this company. The technician who came over clearly was not knowledgable in pest control. Nothing was suggested except baits and on top of that $600+ was quoted to ONLY place the baits and take the pests out, should they get trapped. I thought they were poorly equipped with knowledge as to how to deal with various issues and only wanted to charge us.

I am glad I did not go with this company. I can place baits on my own, but I called the professionals for an inspection and they did not deliver. Since then, I found another company that was leaps and bounds so much better and much cheaper.

I can't thank Colin enough for his incredible support. We brought samples down to see if they could identify the bugs we had under a microscope. So many of the pest control companies will tell you what you want to hear just get your money. Colin was up front and wouldn't take a dime for the research and consultation.

So far Pestec has done a good job of getting rid of the outdoor rats that developed after PG&E did some gas line work near our house. Rickie has been prompt and courteous whenever I've had to talk with him. He put out 4 baited (non-poisonous) snap-trap bait stations in our backyard. Within a week two rats were eliminated. He comes by twice a month to dispose of the dead rats and to re-bait. The service is not cheap ($190/month) but it definitely seems to be working. Hopefully a month of service will be all that's needed.

A company with genuine concern for its customers. Extra experts in their field. They solve your pest problems.

Great service! Diligent and knowledgable and thorough Pedro Castro was my exterminator. Great guy. We had rats years ago. He eradicated them. Then recently had a small mouse and he was very helpful as well. Both times did proofing on the house. Thank you!

I had a bedbug problem in a single studio apartment, and treatment was mostly confined to a room about 10 by 11 feet square. It is $300 to have an initial inspection, with trained dogs that took about 40 minutes. They inspected the unit with the problem and 2 units of equal size that shared walls and ceilings with the problem unit. No bugs were found in the adjacent units.

It was $2,200 additional for the treatment regimen prescribed, which involved encasing one mattress, putting plastic dishes around the feet of the bed to keep bugs from climbing, steam cleaning room and vacuuming, and setting up sticky traps (nontoxic, they just trap bugs that walk across). They also used a non-toxic dust around the baseboards and inside switch and plug boxes in the walls.

This initial treatment took 2 and a quarter hours. It was followed by 7 bi-weekly visits. They send 2 people most times, though it seems like overkill in a case like this where there is only one room to examine. However, they're obviously on a daily schedule and must need to have 2 people in case they also have bigger jobs that day. Total time they spent on the treatment and inspections, just short of 7 hours over 4 months.

The staff is friendly and helpful, the technicians competent and informative. Customer service and communication excellent. I would give them a higher rating, but for the cost, which seemed really excessive for the relatively tiny area that was treated and inspected. The amount of nontoxic oils and dust they used, as well as the other supplies, were pretty minimal.

You have to pay $300 to get an estimate. At that point, if you don't like the estimate you have to find someone else to come out and give you a different one, which takes more time and (presumably) money, as I'm guessing most exterminators charge for the initial inspection and estimate. In a situation like mine, the tenants of the non-infested units are freaking out, so the exterminator kind of has you where they want you at this point and shopping around is problematic.

I was blown away by Pestec's expertise and general awesomeness. It's an upsetting ordeal to have to deal with, but thanks to their advice I was able to identify and remove the bugs before it became a big problem. All gone! Gabriel really knows her stuff and the women at the office are very helpful and kind. I only write reviews when I feel really compelled to do so. These people are great.

I recently discovered some small bugs in a kitchen drawer. After reading several very positive comments about Pestec on Yelp, I called the company. The very friendly staff person who answered the phone offered to have one of their technicians try to identify the type of pest. She said they would do this for free if I could bring in a sample. I put a sample bug in a ziplock bag and brought it to their office.

Two of the Pestec technicians immediately identify the pest as a harmless type and gave simple specific easy suggestions on the best way to eradicate. I followed their advice and the pest problem quickly went away. Pestec deserves a 5-star rating: the staff Is smart, honest and attentive, even when offering free advice!

This is not the kind of review anyone wants to write. I generally write reviews only for operations that are either very good or very bad. This is a case of the latter. We contacted Pestec after my roommate brought home an insect problem. Pestec originally seemed competent. But they began a scare campaign that involved 'treating the entire flat' (8 areas) instead of dealing with the fact that the problem was really only in a given piece of furniture.

When we disposed of that furnishing, the problem went with it. Unfortunately, however, this process was long. Over 2 months we tried to get them to send a revised estimate for treating just the room in question. Luis argued, and wouldn't provide a revised estimate. They (continually) claimed they were sending these, none every arrived. Our landlord, who was involved, became suspicious during the process because they continually claimed to have sent him a revised estimate, but for weeks he never received one.

During a pre-treatment they wanted to vacuum a piece of furniture in my room. I currently have no outside contact due to medical reasons. I allowed them to vacuum the furnishing I sleep on. Three days later, I got a rash. It appears that during their 'vacuuming' they inoculated my sleeping sofa with MRSA. Bear in mind that I have no other contact, and that the infection happened almost immediately after they worked on the only thing in my living space that had outside contact.

Given my circumstances, the chances I acquired MRSA elsewhere, according to all evidence and my doctor, are functionally nil. When I contacted them regarding this, I first spoke with the technician that led the pre-treatment. I asked if he was aware of the recent association of an insect pest and MRSA, he was. I then asked what their standard procedure was with their vacuums.

He explained it, and I asked if they ever cleaned the nozzles. He said no. I then contacted the owner, Luis Agurto. He completely disregarded my complaint, and basically wrote it off. He claimed it was impossible, but then wrote my landlord a letter claiming that this was -his- responsibility since the landlord agreed to their services. Not only did they infect me with a deadly bacteria, and deny it -- they then attempted to pass the buck. Mr. Agurto is dead wrong, and I have the blisters and the medical bills to prove it.

I must strongly recommend completely avoiding this company. They are negligent, unethical, and, in fact, a health -threat- rather than the asset they advertise themselves to be. Instead of actually assisting us with our problem, they resorted to dangerous scare tactics in a bid to 'up the ante' and bill for 8 rooms, instead of the single room we needed treated.

This tactic set us up for the delivery of a deadly microorganism into our home and bodies. They ignored the fact that no insects could be located anywhere other than on a single piece of (rather seriously isolated) furniture. These unfortunate facts are highlighted by their cowardly response to a very dangerous situation in which their clear negligence has cost me dearly. The girls in the office -are- extremely helpful, but given the state of the company, I fear their excellence is wasted here.

Ok, so this review is a bit overdue but one of the owners was nice enough to reach out to me a few weeks ago when he read my older post. I checked in with my wife after he contacted me and it turns out that they did in fact come back and clean everything up; they also got rid of the bees nest for us and we haven't seen them since. All in all they did a good job. Also, unbeknownst to us, they had overcharged us by $200 and they sent us a refund!